File Transfer
Micro Control Company provides a secure file transfer site for sending and receiving sensitive documents with confidence. If you have questions or need assistance, please contact your Key Account Manager or representative.
RMA's
Our Return Merchandise Authorization (RMA) form gives customers a direct way to report system or part issues. Submissions are routed to our field service team, who work with customers to evaluate the issue and identify the best path to resolution.
Portal
Our secure support portal allows customers to report issues, request assistance, and access protected support resources beyond the scope of the RMA form. The portal may also provide information to help troubleshoot field failures. If you have questions or need access, please contact your Key Account Manager or representative.